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TERMS OF SERVICE

LAST UPDATED: MARCH 2026

1. INTRODUCTION

These Terms of Service ("Terms") govern your use of the RUPE Networks website (www.rupe-networks.co.uk) and the services provided by RUPE Networks ("we", "us", "our"). By accessing our website or engaging our services, you agree to be bound by these Terms.

2. SERVICES

RUPE Networks provides network infrastructure and cyber security consultancy services, including but not limited to:

  • Network consultancy, design, and architecture
  • Fortinet firewall and SD-WAN deployment
  • Penetration testing and security audits
  • Routing, switching, and wireless infrastructure
  • Data centre smart hands and rack & stack services
  • Virtualisation and systems deployment

All services are subject to a separate statement of work or service agreement agreed upon prior to commencement.

3. QUOTATIONS AND FEES

All quotations provided are valid for 30 days unless otherwise stated. Fees for services will be agreed in writing prior to any work commencing. Payment terms are 30 days from the date of invoice unless otherwise agreed. We reserve the right to charge interest on overdue invoices at 8% above the Bank of England base rate.

4. CLIENT OBLIGATIONS

You agree to:

  • Provide accurate and complete information necessary for us to deliver our services
  • Ensure timely access to relevant systems, sites, and personnel
  • Obtain any necessary authorisations for penetration testing or security assessment work
  • Maintain appropriate backups of your systems and data prior to any implementation work

5. INTELLECTUAL PROPERTY

All documentation, designs, and configurations produced during the delivery of our services remain our intellectual property until full payment has been received, at which point ownership transfers to the client. Our methodologies, tools, and proprietary processes remain our intellectual property at all times.

6. CONFIDENTIALITY

Both parties agree to maintain the confidentiality of any sensitive information disclosed during the course of our engagement. This includes, but is not limited to, network configurations, security vulnerabilities, credentials, and business-sensitive data. This obligation survives the termination of any agreement.

7. LIABILITY

While we exercise reasonable skill and care in delivering our services, our total liability under any contract shall not exceed the total fees paid for the services in question. We shall not be liable for any indirect, consequential, or special losses, including but not limited to loss of profits, data, or business opportunities.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

8. TERMINATION

Either party may terminate a service agreement by providing 30 days' written notice. In the event of termination, the client shall pay for all work completed up to the date of termination. We reserve the right to terminate immediately if payment terms are breached.

9. FORCE MAJEURE

We shall not be held liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, power outages, cyber attacks, or government actions.

10. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. CONTACT

If you have any questions regarding these Terms, please contact us at:

Email: contact@rupe-networks.co.uk
Phone: +44 (0)203 011 4490

© 2026 RUPE Networks. All rights reserved. ALL SYSTEMS OPERATIONAL